Shipping & Return

SHIPPING POLICIES

Free Worldwide Shipping on All Orders

At Master Canvas Art, we are pleased to offer Free Shipping worldwide on every order. No minimum purchase required. No hidden fees. Our goal is to make acquiring museum quality, hand-painted oil paintings seamless and worry-free for art collectors and interior spaces around the world.

Free Shipping Guarantee

All artworks purchased from Master Canvas Art include free international shipping, regardless of destination.

Free shipping to the United States & Europe
No additional handling or packaging fees
No hidden shipping charges at checkout

The price you see is the final price you pay.

Artwork Creation & Processing Time

Each painting is 100% hand-painted on canvas by professional artists and created specifically for your order.

Artwork creation time: 30-45 business days
Quality inspection & approval process included
High resolution photos provided for review before shipping

Shipping begins only after you approve the finished artwork, ensuring complete satisfaction.

Shipping Timeframes

Once your artwork has been approved and shipped, estimated delivery times are:

United States: 30-45 business days
Europe (UK, EU countries): 30-45 business days
Other international destinations: 45 business days

Delivery times may vary slightly depending on location, customs clearance, and local carriers.

Secure Packaging & Artwork Protection

Every painting is professionally packaged to ensure it arrives in perfect condition:

Protective wrapping for canvas and frame
Reinforced packaging materials
Damage-resistant shipping methods

Our packaging standards are designed specifically for fine art shipping.

Customs, Duties & Taxes

Free Shipping includes international delivery
In most cases, no additional customs duties or taxes are required for standard destinations
If local customs fees apply, buyers are responsible according to local regulations

We always strive to minimize customs complications and delays.

Tracking Your Order

Once your artwork has shipped, you will receive:

A confirmation email & tracking number
Carrier information for real time shipment updates

Damaged or Lost Shipments

Your artwork is fully protected during transit.

If your painting arrives damaged, please contact us within 48 hours of delivery
Provide photos of the artwork and packaging
We will arrange a free replacement or full refund, depending on your preference

Your satisfaction is always guaranteed.

Shipping Address Accuracy

Please ensure that your shipping address is complete and accurate at checkout.

Master Canvas Art is not responsible for delays caused by incorrect addresses
Address changes must be requested before shipment approval

Customer Support

If you have any questions regarding free shipping, delivery timelines, or international orders, our support team is happy to assist.

📧 service@mastercanvasart.com

Our Promise

At Master Canvas Art, free shipping is more than a benefit; it is part of our commitment to making museum quality hand painted oil paintings accessible to art lovers worldwide.

RETURN POLICIES

Easy Returns with Full Satisfaction Guarantee

At Master Canvas Art, your satisfaction is our highest priority. We stand behind the quality of every hand painted oil artwork we create. If, for any reason, you are not completely satisfied with your purchase, we offer a full refund or free replacement, no questions asked.

Our Satisfaction Guarantee

We want you to feel confident when investing in museum quality art. That’s why every order from Master Canvas Art is protected by a 60 days satisfaction guarantee.

100% satisfaction guaranteed
Full refund or free replacement available
Transparent, simple return process

Your trust matters to us, and we are committed to delivering an experience worthy of fine art collectors.

Return Policy Details

You may request a return or replacement within 60 days of receiving your artwork.

You can choose between:

Full refund
Free replacement painting

All requests are handled promptly and professionally by our customer service team.

How the Return Process Works

Contact Us: Email our customer support team to inform us of your return request.
Choose Your Preference: Let us know whether you would like a refund or a replacement.
Confirmation Within 24 Hours: We will confirm your request and provide return instructions within 24 hours.
Return Shipment: Ship the artwork back to us using a trackable shipping service.
Refund Processing: Once we receive and inspect the returned artwork, your refund will be processed promptly.